Maximise asset revenue, limit downtime.
Service software that drives performance.
Simple & Powerful
Ensure contractors complete tasks to YOUR standards.
Reduce overheads by automating repetitive processing tasks.
Unprecedented insights from your assets.
Fits your existing processes and systems.
Our industry solutions.
Manufacturers
& Dealers
How can we streamline asset performance and reduce warranty claims?
- Consistency of real-time information from service contractors
- Guide and specify tasks to contractors, limiting warranty calls, recalls, downtime, and ultimately improve customer experience
- Full service history of assets, normalised information of asset performance
- Maximising
through-lifecycle revenue of installed asset base
Estate & Facilites Management
Are we maximizing visibility and compliance across our supply chain?
- Shared visibility of job progress across the supply chain
- Manage your golden thread: centralised asset records, track downtime, impact, performance, reliability
- Digitise job sheets across your supply chain, ensuring compliance and automated processing.
- Performance monitoring for your service contractors.
Field Service
Contractors
How can I improve technician efficiency while reducing overheads?
- Manage technician performance by producing detailed utilisation stats.
- Ensure all are working safely by introducing standardised checks and risk assessments
- Demonstrate to customers that work has been done to correct standards
- Offer real-time insights to customers through your own customer portal
- Limit overheads by automating processes and workflows
City skyline
Blurred Lines
Birthday Sparks
Fashion Magazine
The right solutions for you.
ORCA offers a comprehensive suite of cloud based, SaaS solutions specifically developed for the facilities service market.
We have developed software that is modular by design, allowing you the freedom to choose solutions to support your business needs.
With a strong foundation and over 1,200 daily active users, ORCA stands at the forefront of innovation, delivering lasting value through its scalable and customisable software ecosystem.
Seamless integration.
ORCA is built for seamless integrations, at the core of ORCA’s integration capabilities is its open REST API, which facilitates smooth data exchange.Ensuring that organisations can connect their existing tools, databases, and workflows without disruption. ORCA prioritises interoperability, allowing businesses to unify their data and automate processes across multiple systems.
City skyline
Blurred Lines
Birthday Sparks
Fashion Magazine
Testimonials.
Whilst the workflow is great, the thing which sets this apart is the insights into our business - tools to help us identify areas for improvement and specifically the customer experience, very, very powerful.
Chris Craggs
MCFT Chairman
From the minute you log a call out via the IRIS on-line portal you are kept updated with engineer ETA’s (which are very often same day and if not then they are generally next day), any quotes that are required for parts are emailed within 24 hours and engineers job sheets follow within minutes of work being completed.
Chris Hull
King’s College School in Wimbledon
The IRIS portal is really easy to log repair works for any site on our campus. It can be broken down via site, then areas within and supervisors can be given specific access for only their spaces which makes it so much simpler for a large area like ours. It's also a useful tool to see what stage we're on for all jobs whilst keeping track on spend for each asset.
Ember Smith
Imperial College
