FAQ

FAQs

Your ORCA questions answered.

  • Are ORCA products modular?

    Yes, ORCA offers a modular software solution that is geared to grow with your organisation. ORCA Core consists of three modules: Estate, Checklist, and CRM. Once you are started with ORCA Core, use ORCA Plus modules to add ancillary services to your existing stack.

  • What are ORCA prices?

    ORCA pricing works as Software as a Service. This allows ORCA to scale as your company scales. Pricing is tailored to the needs or your organisation, book an exploratory call to learn more.

  • How can I book a meeting?

    Simply Click the button below to book a software demo. Or ping us an email hi@orcaserv.com

    Book a meeting
  • How does ORCA integrate with other software?

    We understand our software cannot operate in a silo. ORCA comes with pre-built connectors to integrate into most popular accounting and ERP solutions. ORCA also comes with an open API, that allows you to integrate into any other software or reporting suite. ORCA Service Technologies also has an integrations team to help with development of custom integrations.

  • What support does ORCA offer?

    ORCA comes with self-service support documentation to get started with the platform. In case anything is amiss we also offer support services both in and out of business hours. 

  • What is the on-boarding process?

    After initial intake, we evaluate what ORCA modules fit your organisation's needs. Once agreed, we start onboarding, we take between 2 and 4 weeks depending on the needs of your organisation. To get the most out of your investment into ORCA, you will have regular calls with your dedicated account manager who can support with rollout of features and offer platform knowledge. 

  • Does ORCA offer bespoke software?

    We believe most businesses benefit from sticking to our ORCA modules. Nevertheless, if you have bespoke development needs, ORCA could offer bespoke development services to meet your business requirements. Schedule a call today to discuss your organisation's needs.

    Contact us
  • Do you have any job openings?

    ORCA Service Technologies is a fast-growing business! We are always looking for talented individuals to join our team, you can visit our careers page here to check for opening positions.

    ORCA Careers
  • How does ORCA ensure data security and compliance?

    ORCA Service Technologies prioritizes data security through multiple layers of protection:


    Cyber Security: We regulate the handling of personal data to prevent breaches, with audit logs, GDPR-compliant data management, and certifications including ISO 27001 and Cyber Essentials.


    Cloud Security: ORCA software is hosted in the cloud, ensuring end-to-end encryption of all sensitive business and customer data.


    Permissions Control: We prevent cyberattacks with role-based access control, ensuring only authorized users can access specific data.


    Compliance Tracking: All activity within ORCA software is fully logged, providing an accessible compliance history for audits.

Still have a question?

Reach out to the ORCA team below.

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