Field Service

Field Service Contractors

How much time is wasted on administrative tasks instead of service delivery?

Are you optimising technician schedules to maximise utilisation and reduce costs?

How do you prove to customers that work has been completed as agreed?

Service contractors operate in a fast-paced environment where efficiency is critical.

Without the right tools, businesses struggle with job scheduling inefficiencies, technician under utilisation, and proving completed work to customers.

This results in higher overheads, missed SLAs, and lost business opportunities.

Book your discovery call.

Reach out to our team to arrange your free business evaluation to see how ORCA can support your business.


ORCA Solutions

ORCA offers Smarter, Faster, and More Transparent Field Service Management

Digital Job Sheets & Real-Time Updates

Reduce paperwork and provide technicians with mobile-friendly job details, checklists, and instant updates.

Cost Reduction

Minimise overheads by eliminating unnecessary processes, optimising workflows, and improving first-time fix rates.

Transparency & Proof of Work

Build trust with customers through real-time job tracking, digital sign-offs, and automated service reports.

Technician Scheduling

Automate job assignments based on availability, location, and expertise to maximize productivity.

Leveraging technology like ORCA, integrated with SFG20 data, empowers engineers on the ground and creates true value for our clients.

David Meacock

Group Director of Engineering
MCFT

Efficiency

£400K+

Avg annual savings through reduced admin workload, improved technician efficiency, and compliance automation.

Customer Satisfaction

36 pts

Typical NPS improvement: 20-36 points after implementing ORCA

Control Tasks

99.9%

Reduction in missed tasks with automated checklists and real-time job updates.

We grow with your business.

Our modular design allows us to support the growth of your business. Explore our product ecosystem and select the right tools to meet your business needs.


Whether integrating with legacy systems or building bespoke automation workflows, ORCA’s integration-first approach ensures a future-proof  digital ecosystem.


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